The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.