The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.