The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.