The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Money transfer system Coinstar Money Transfer is a fast-growing company in the market of remittances. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Coinstar Money Transfer made not only the proposal to expand the network through sales at bank branches, but also demonstrated the ready front-office solutions for the operating staff of banks. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.