Sent transfer can be paid to the recipient in any service system of "Coinstar Money Transfer" free of charge. The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".