The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. The benefits of remittances Coinstar Money Transfer: To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. The benefits of remittances Coinstar Money Transfer: transfer fee - from 2% to 3%. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.