The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".