The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.