The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.