The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.