The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.