The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. Unclaimed for a year Coinstar money transfers are returned to the sender on request.