The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Coinstar Eurasia company has created a revolutionary technology to expand sales channels for participants in the insurance business.