The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR. Coinstar Money Transfer made not only the proposal to expand the network through sales at bank branches, but also demonstrated the ready front-office solutions for the operating staff of banks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.