For customers, according to the company, transfers in the system of Coinstar Money Transfers on average by 10-15% cheaper than Western Union or MoneyGram. Company SoftCase and Coinstar Money Transfer announce a joint venture, which has already started the production of automated banking offices. The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".