The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.