The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer made not only the proposal to expand the network through sales at bank branches, but also demonstrated the ready front-office solutions for the operating staff of banks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.