The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide.