The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.