For customers, according to the company, transfers in the system of Coinstar Money Transfers on average by 10-15% cheaper than Western Union or MoneyGram. The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Unclaimed for a year Coinstar money transfers are returned to the sender on request.