The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). The receiver produces to the bank the original of identification card and Coinstar money transfer control number. The benefits of transfers via Coinstar Money Transfer: currency of money transfer - USD, RUB and EUR.