The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.