The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. The benefits of remittances Coinstar Money Transfer: transfer time - 15 minutes. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. The benefits of remittances Coinstar Money Transfer: The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.