The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Unclaimed for a year Coinstar money transfers are returned to the sender on request. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.