The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system. Coinstar Money Transfer works as follows: The client has to come to the branch office of the agent bank, the money will be transferred in minutes.