The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.