The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min.