The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.