The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.