The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Money transfer system Coinstar Money Transfer is a fast-growing company in the market of remittances. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".