The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Money transfers via Coinstar Money Transfer are made in U.S. dollars and Euro, without opening an account to the Client. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".