The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The system "Coinstar Money Transfer" allows to transfer money in U.S. dollars and Euro in most countries of the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".