The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. E-payment service Coinstar E-Payment, a division of Coinstar Money Transfer, entered into an agreement with the companies offering prepaid cards for Facebook and MySpace, as well as for the popular massively multiplayer online games. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Unclaimed for a year Coinstar money transfers are returned to the sender on request. Client can add a remittance of Coinstar Money Transfer with a small message. This service provided free of charge by the system.