The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.