The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. To send /receive money individuals are able at all offices of Coinstar Money Transfer worldwide. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".