The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Today "Coinstar Money Transfer" is recognized as the third system of remittances in the world in terms of network of agents and the number of participating countries. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer". The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.