The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Low-cost technologies have allowed Coinstar Money Transfer to lower the cost of transfers. The company BSS together with the Company Coinstar Eurasia announced the establishment of a joint venture BSS Global. Coinstar Money Transfer made not only the proposal to expand the network through sales at bank branches, but also demonstrated the ready front-office solutions for the operating staff of banks. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Coinstar Money Transfer limits the time during which the recipient must take its money. As a rule, it is about 30-40 days. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".