Sent transfer can be paid to the recipient in any service system of "Coinstar Money Transfer" free of charge. The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Unclaimed for a year Coinstar money transfers are returned to the sender on request. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer".