The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The benefits of remittances Coinstar Money Transfer: sum of one transfer may not exceed five thousand dollars or the equivalent (the amount may be lower depending on the recipient's country). The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. Unclaimed for a year Coinstar money transfers are returned to the sender on request. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country.