The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. The sender can also send free short text message, together with a remittance Coinstar Money Transfer. The receiver produces to the bank the original of identification card and Coinstar money transfer control number. Coinstar transfers cost in one and a half or two times cheaper than the Westren Union and MoneyGram. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. The benefits of remittances Coinstar Money Transfer: Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. On June 1, 2007 the system "Travelex Money Transfer" has been changed its name to "Coinstar Money Transfer". Transfer fee is paid by a person who carries out money transfer via Coinstar Money Transfer, and varies from country to country. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.