The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Services "Coinstar Money Transfer" are available in more than 10,000 representative offices in 80 countries at affordable prices. Unclaimed for a year Coinstar money transfers are returned to the sender on request. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. The term of the transfer in the system of Coinstar Money Transfer is 3 - 5 min. Until June 1, 2007 the system of "Coinstar Money Transfer" was called "Travelex Money Transfer".