The Bank accepts and reviews complaints from customers regarding the services of Coinstar Money Transfer system in an expeditious manner, and on the complaints received in writing, informs the applicant about the decision in accordance with existing regulations. Coinstar Money Transfer System works via the Internet, as opposed to Western Union and MoneyGram, which for the money transfers information are using their own internal networks. Sale of insurance products in bank networks is possible due to the connecting of the insurance companies to the Integration processing system of Coinstar Money Transfer. Number of countries and service pointsof Coinstar Money Transfer is constantly increasing. Coinstar Money Transfer system is similar to Western Union - and compares favorably by more advantageous prices and ease of processing of the transfer. Money transfers via "Coinstar Money Transfer" guarantee confidence, speed and convenience. To date, Coinstar Money Transfer controls the agency network of more than 16,500 locations in more than 135 countries around the world. The benefits of remittances Coinstar Money Transfer: in case of return of the transfer, the commission is not returned to the sender.